#Promise pegasus2 r6 how to
#Promise pegasus2 r6 mac os x
#Promise pegasus2 r6 full
#Promise pegasus2 r6 pro
#Promise pegasus2 r6 software

Once the drive or drives are repaired, it’s time to image them so that the entirety of the data is copied onto the new drives. A good tool to use is PC-3000 which will both give a diagnostic and help repair any logical failure to the drive. The best way to proceed when attempting the recovery of the PROMISE Pegasus2 R56 is to start by repairing the non-functioning drive.

#Promise pegasus2 r6 how to

How to recover data from a PROMISE Pegasus2 R6? PROMISE Pegasus2 R6 includes six 2TB SATA hard drives which can save the data in a RAID 0, 1, 5, 6, or 10 configurations. It’s the perfect choice for offsite shoots, remote studios or small workgroups. It stores rich media video, graphics, audio files, post-production or large file size graphics and allows fast data recall in Apple Mac environments. Nothing like that happened before.PROMISE Pegasus2 R6 is fast Thunderbolt™ 2 hardware RAID storage solution offering RAID storage for media professionals. I bought my Pegasus in 2016 and this problem has appeared only recently (last 6 or 7 months or so). I've attached screenshots from my Energy Saver Preferences, as well as settings from Promise Utility and a little part of NVRAM log that shows, how often the Pegases restarts when it does so (as I said - it doesn't happen every night, but only sometimes and I really cannot figure out the pattern): PROMISE PEGASUS2 R6 24TB Item model number Pegasus2 R6 - 24TB RAID System Hardware Platform Mac Operating System 10.8.5 and higher Windows Item Weight 26 pounds Product Dimensions 16.1 x 12.3 x 15.9 inches Item Dimensions LxWxH 16.1 x 12.3 x 15.

#Promise pegasus2 r6 pro

Pegasus is directly attached to Mac Pro via orginal Apple Thunderbolt cable, without any daisychaining before or after Pegasus.Īll in all, my Pegasus seem to be running fine - it is just the fact it turns off and on endlessly when the computer has display turned off/is locked and it is not used during nights or weekends. Pegasus firmware and Promise Utiliy are the latest available versions (as of 7 September 2020). Sporting six hot-swappable bays, Promise’s Pegasus R6 is the top dog when it comes to performance-oriented Thunderbolt-based storage solutions.

#Promise pegasus2 r6 software

Different OEM manufacturers may have made unique modifications to the PROMISE hardware or software and they are responsible for supporting their products.

Our technical support is limited to PROMISE branded retail products.

#Promise pegasus2 r6 mac os x

Mac OS X 10.14.6 (previously had OS X 10.13.6 and the same problem was present then also)Ĭomputer, monitor and Pegasus2 R8 have been attached to a APC Back-UPS Pro 1500. PROMISE Technology is committed to providing high quality service and support to its customers. After the data has been successfully copied to the destination volume, unmount the volume and shutdown the unit. Execute a backup of the data from the Pegasus volume to another destination volume. Also the 'Put hard disks to sleep when possible' has always been unchecked. Promise recommends to execute the following when upgrading the physical drive capacity on a Pegasus R(x)/Pegasus2 R(x) 1. And the shipping label to be offered for returning item with purchase price over US 150.

#Promise pegasus2 r6 full

In Mac OS X Energy Saver settings the 'Prevent computer from sleeping automatically when the display is off' has always been checked, so that it is only the display that goes off and the computer always remains on. If you are not satisfied with PROMISE product, you may return it within 14 days for a full refund for purchase price over USD 150, pending validation. Luckily, PROMISE has products ranging from easy to use consumer-based storage devices to battle-tested enterprise class solutions.

Since the Pegasus keeps turning off and on again every couple of seconds, it means that the disks power cylce several hundreds of times each night this happens, which I assume is not particulary healthy for them. When it comes to storage solutions, having the right product to fit your specific usage needs is paramount to success. Promise is still an independent brand last time I checked. HGST themselves were acquired by Western Digital in 2012, iirc. G-Technology was acquired by Hitachi (HGST) in 2009. I do so so that I can access the computer remotely from home when there is such need. Lacie was acquired by Seagate back in around 2012. I always eject the Promise volume when I go away from the computer, leaving everything on, except for the dispay that goes off automatically after 15 minutes. It does not happen every time the display is off or screen is locked but occasionally (once in several weeks, sometimes months). I'm experiencing similar problems with Pegasus2 R8 going to sleep and waking up after several seconds when host computer (Mac Pro 2013 Trashcan) is either with turned-off display or locked screen.